Cancelation Policy 

1. You can cancel orders for Products partially or fully prior to the shipment is “Shipped”. Orders cannot be cancelled once the package is “Shipped”. 

2. In case you change your mind in relation to a particular order of the Product(s), you may cancel the placed purchase order on Platform under “My Orders” section of your account or email us within 48 hours

3. Cancellation will not happen after the product has been shipped. Other cancellations will be given within 48 hours of placing the order. There will be no refund or cancellation of any digital app or digital product after purchase or download.

4. On receipt of the cancellation request, we will attempt to cancel the order/shipments as long as it is not “shipped”. You will receive an email as soon as the cancellation is accepted and the amount paid towards the partial/full order will be refunded to you within 5-10 (five to ten) business days from the date of acceptance of cancellation request. The amount shall be refunded to you through the same mode of payment used by you for the purchase or via credit to your credit account which can be used for subsequent purchases. All refunds, except for refund to credit account, shall be subject to our discretion, applicable policies and charges of the User’s bank/ financial institution.

5. We reserve the right to cancel your orders placed on the Platform. To avoid such cancellations and/or for bulk orders, please visit our contact section or E-mail -support@nexastoreshop.com.

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